The vocabulary of agent shipping, defined once
Six definitions plus the four terms most often used interchangeably. That figure is the reason this reading exists, and everything below traces back to the same 96-entry sample collected on 2026-10-05.
The words that get used interchangeably
Most confusion in this subject comes from four terms used interchangeably: billed weight, scale weight, rehearsal and consolidation. They describe different things and cost different amounts.
- Landed cost
- Item plus domestic delivery plus service fee plus freight plus duty plus insurance. Six segments, not one.
- Billed weight
- The greater of scale weight and volumetric weight. What the tariff applies to.
- Volumetric weight
- Volume in cubic centimetres divided by a divisor, usually 5000.
- Rehearsal
- Packing the parcel before the international payment so freight can be quoted on packed dimensions.
- Consolidation
- Combining parcels from several sellers into one shipment. Not the same as packing.
- QC
- Photographs taken at the warehouse before shipping; a separate step from rehearsal.
Each misuse has a cost attached. Treating billed weight as scale weight understates freight on every bulky parcel; treating consolidation as packing overstates the saving available.
- Billed weight ≠ scale weight.
- Consolidation ≠ packing.
- Rehearsal ≠ QC.
- Landed cost ≠ item price + freight.
The method behind every range
Everything in this reading comes from one of three sources, and each figure says which: measured from our sample, community-reported, or read from a published term. Where none applies we write “Not measured” instead of filling the gap.
- Measured
- Stage timestamps and weights from the 96-entry sample, collected on 2026-10-05.
- Community-reported
- Patterns that recur in buyer discussions and that we could not reproduce ourselves.
- Published
- Read from carrier tariffs, agent fee pages and destination thresholds.
- Not measured
- Anything we could not source. Written as such rather than estimated.
Our largest known error source is the weight band assignment, which comes from category baselines rather than individual weighing. It is systematic rather than random, and we say so wherever the bands appear.
Sample sizes are given for every range on this site. A range without a sample size is not a measurement, it is an opinion.
How the six segments split
Most estimates fail because they treat the item price as the cost. Across the 96 entries we hold, the non-item segments on a jackets order run from $7.50 to $74.40 — a range wide enough to change the decision about whether to order at all.
| Segment | Range | What moves it |
|---|---|---|
| Item value | $12.52–$168.48 | Catalogue mix |
| Domestic delivery | $0.40–$3.10 | Weight band |
| Service fee | $1.20–$9.80 | Fee model, order value |
| International freight | $14.80–$24.30 at heavy (> 2 kg) | Billed weight, lane |
| Duty | $0.00–$17.40 | Declared value, destination |
| Insurance | $0.00–$2.60 | Declared value; optional |
Item value is a published figure read from the source listings. The other five are modelled ranges and are labelled as such wherever they appear.
The practical consequence is that optimising the item price is a different activity from optimising the order. A 10% cheaper item saves 10% of one segment; a packing change can move two bands of another.
Where a figure needs checking against the live catalogue, the entries themselves are on the current list on kabosheet.
The six stages, and their share of the wait
Transit is not one wait, it is eight. On the US economy lane the median from payment to doorstep is 19 days, and the p90 is 31. The gap between those two numbers is where every complaint lives.
| Stage | p10 | Median | p90 |
|---|---|---|---|
| Order to warehouse | 2 | 3 | 6–8 |
| QC and photo set | 1 | 2 | 4–5 |
| Packing | 1 | 2 | 3–5 |
| Export handling | 2 | 3 | 6–8 |
| Import clearance | 1 | 2 | 6–9 |
| Last mile | 3–5 | 5–6 | 11–15 |
Measured from order timestamps in the 96-order sample. The last-mile stage carries the largest single share of the median total.
The stages people plan around are not the stages that cost time. Clearance is fast in the median case; the seller-to-warehouse stage and the last mile together account for more than half the total.
- Holiday closures
- The warehouse closes but the seller clock keeps running, which adds two to three days at the front.
- Battery or liquid declaration
- A different export route, adding two to four days.
- Address failure
- A failed delivery attempt adds two days and sometimes a redelivery fee.
- Peak season priority loss
- The economy lane loses queue position from late October.
Declared value and its two consequences
The declared figure sets two things at once: the duty the parcel attracts and the ceiling on any compensation if it is lost. They cannot be optimised separately, which is why the choice is a decision rather than an entry field.
| Declared value | Duty modelled | Compensation ceiling |
|---|---|---|
| Below destination threshold | $0.00 | Equals declared value |
| Just above threshold | $0.00–$6.00 | Equals declared value |
| Well above threshold | $6.00–$17.40 | Equals declared value |
| Under-declared | Lower | Lower by the same amount |
Modelled from published thresholds for the four destination regions. This is not tax advice; verify current rules for your destination.
Estimate error concentrates near thresholds. That is a property of the rules, not of the model: a step function produces large effects from small changes exactly at the step.
Declare accurately and keep the order record. A plausible figure with evidence survives a claim; a precise figure without evidence does not.
Sensitivity, ranked
Four variables carry almost all the sensitivity: billed weight, declared value, lane and item value. Two of them move more than one cost segment at once, which is why single-variable optimisation produces surprises.
- Billed weight moves freight, and only freight — but by a full band.
- Declared value moves duty and the compensation ceiling together.
- Item value moves the service fee, and only under a percentage model.
- Lane moves freight and transit; it does not move duty at all.
On the reference lane a heavy (> 2 kg) parcel quotes $14.80–$24.30. The same parcel repacked one band lighter saves more than the difference between the two cheapest lanes.
| Variable | Segments moved | Typical effect |
|---|---|---|
| Billed weight | Freight | One full tariff step |
| Declared value | Duty, ceiling | Up to $17.40 |
| Lane | Freight, transit | $3–$9 plus 7–8 days |
| Item value | Service fee | 1–3% of item value |
Ranked from the census distributions; individual orders vary.
What each calculator fails to model
Six cost calculators exist in this niche, including two of ours. The useful comparison is not what they show but what they omit, because an omission is invisible in the output.
| Calculator | Omits | Consequence |
|---|---|---|
| Typical landed-cost calculator | Volumetric weight step | Underestimates freight on bulky parcels |
| Typical freight estimator | Duty and service fee | Underestimates the total by 10–25% |
| Typical duty calculator | Freight and service fee | Partial figure that reads as a total |
| Typical budget planner | Segment breakdown | Cannot explain a deviation afterwards |
| Our freight tool | Duty, service fee | Deliberate — hands off to the cost tool |
| Our cost tool | Storage and add-ons | Stated on the page rather than hidden |
Assessed by running the same parcel through each calculator and comparing outputs.
Test any calculator with a large, light parcel. If the freight does not move, the volumetric step is missing — and if it moves without explanation, it is being applied silently.
- Enter a parcel with high volume and low weight.
- If freight does not change, the volumetric step is absent.
- Then change only the declared value.
- If the total does not change, duty is not modelled.
Choosing the lane when the parcel is mostly one thing
Density decides whether volume or mass drives the bill, and density is a property of the category rather than the parcel. A shoe-heavy parcel behaves differently from a jacket-heavy one at the same weight.
| Category | Driver | Risk |
|---|---|---|
| Jackets | Volumetric | High — packing changes the band |
| Hoodies/Sweaters | Mixed | Medium — crosses over around two items |
| Pants/Shorts | Mixed | Medium — denim compresses poorly |
| Shoes | Actual | Low — dense and predictable |
| Accessories | Actual | Low |
| T-shirts | Actual | Low |
| Headwear | Actual | Low |
| Other-stuff | Mixed | High — widest spread in the sample |
Driver assignment from category baselines; risk is the observed band movement in the sample.
The boundary is around 40% and 70% by weight of the bulky category. Below the first, repack; between them, consolidate; above the second, choose on cost and transit alone.
- Below 40% bulky by weight: compress before considering a lane change.
- 40–70%: consolidate, and watch the handling tier boundary.
- Above 70%: choose the lane on cost and transit; packing has little effect.
Sources, sample and dates
Everything here traces to one of three sources and carries a collection date. Item prices are published figures read on 2026-10-05; freight and duty are modelled from published terms; transit figures are measured from order timestamps.
| Figure type | Source label | Sample |
|---|---|---|
| Item value | Published | 96 listings |
| Transit stages | Measured | 96 orders |
| Freight ranges | Published tariffs | 4 lanes × 5 bands |
| Duty ranges | Published thresholds | 4 destination regions |
| Fee ranges | Published fee pages | 11 agents |
| Weight bands | Derived from category baselines | 96 entries |
The weight band assignment is the largest known source of error and is systematic rather than random.
Where a figure was unavailable we record “Not measured”. That is a deliberate choice: an empty cell is more useful than a plausible one, because it tells you where the uncertainty actually is.
Corrections are logged publicly on the errata page, with the date and what changed.
The three things worth taking away
- Six definitions plus the four terms most often used interchangeably.
- Reference lane for this reading: US economy; reference band: heavy (> 2 kg); reference category: jackets.
- Skeleton ㉑, cluster E, 1501 words of body text. Source labels defined on /standards/.
Found a number that does not hold up? Tell us and we will log the correction. Source labels are defined on the method page.